A: LUX Center for the Arts is always free and open to the public. Our open hours are Tuesday-Saturday 10am-5pm, and you can stop by anytime and enjoy the many works we have on display in both our galleries and our gift shop.  On the First Friday of every month, you can come in between 5-8pm and enjoy the new shows featured in our East Gallery, West Gallery, the Wake Student Gallery, the LUX Print Collection Gallery, and frequently our Community Gallery. At our First Friday events, you can chat with other appreciators of the arts, and enjoy beverages and snacks while you explore our galleries.

A: The LUX posts artist calls at specific times of the year. All artist opportunities will be included on the website when they are live. Check back often to see what is open and for submission details.

A: Unfortunately, no.

A return can be made within 10 days of the purchase date, given it is in its original condition.  We do not issue cash refunds, but a credit will be issued and must be authorized by a LUX Center staff.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Artists sell work on commission with the LUX so we cannot extend the return window as artists are paid shortly after their artwork sells. 

To start a return, you can contact us at info@luxcenter.org. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, memberships, donations, or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason, and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Store Credit & Refunds
We will notify you once we’ve received and inspected your return, and let you know if the store credit was approved or not. If special arrangements were made and a refund is determined as the appropriate course of action, we will initiate the refund to your original method of payment. Please remember it can take some time for your bank or credit card company to process and post the refund.

A: The easiset way is to register online at LUXcenter.org/programs. Classes are filled on a first come, first served basis. Due to increased demand for classes, full payment must be made at the time of registration.

A: Check out our current class listing online or sign up for our newsletter and look for it in your mailbox soon!

A:  An extensive camp-specific FAQ can be found here.

A: Yes, check out this page for details on Tuition Assistance & Accessibility. 

A: We will attempt to accommodate your request, but it may not always be possible. If the class you want to switch to is more expensive the difference will need to be paid. Email programs@luxcenter.org with your transfer request.

A: Credits or refunds, minus a 5% processing fee, will be issued if enrollment is withdrawn at least two weeks prior to the start date of a class. A full class credit will be issued if enrollment is withdrawn less than two weeks prior to the start date of a class. Class credits are valid for twelve (12) months. No refunds or credits will be issued if enrollment is withdrawn after the start date of a class. Full tuition refunds or credits will be issued if a class is canceled by the LUX. If you have any questions, please call us at 402-466-8692 ext. 2 or email us at programs@luxcenter.org.

A: If a class is canceled due to inclement weather or other variables, every attempt will be made to schedule a make-up class. If a student is unable to attend a class meeting for any reason, the LUX is not responsible for providing make-up classes.

A: The LUX is committed to fostering a safe, respectful, and supportive environment for all patrons and students. To maintain this standard, the LUX reserves the right to refuse or discontinue service to any patron or student who engages in harassing, threatening, or aggressive behavior toward staff or others.

Creating a collaborative and inclusive space is central to our mission, and we expect all individuals interacting with our organization to uphold these values

A: Yes, with advance notice we are able to make reasonable accommodations for most students. Please email programs@luxcenter.org in advance of the class start date with any accommodation requests. If one-on-one assistance is required, the student’s family will need to provide a helper and notify the Department of Learning & Engagement at programs@luxcenter.org upon registration. Our instructors are not able to provide medication for students and are not able to assist student with hygiene or health related needs.

A: Students should arrive no more than 5 minutes before the start of class. For children ages 5-12, the parent/guardian must accompany the child to their designated studio for drop off and pick up. Children must be picked up promptly at the end of class. Late pick ups are subject to an additional fee. In case of an emergency, please notify the LUX at 402-466-8692 ext. 2.

A: All LUX Center ceramic glazes are food safe. Most projects can also be microwaved and washed in a dishwasher. However, doing so may shorten the lifespan of your project.

A: Projects are typically ready two weeks after the last day of class. You should receive a project pick up card on your last day of class stating the date your projects will be ready. LUX Staff does not call or email regarding project pick up. If you have any questions, please call us at 402-466-8692 ext. 2 or email us at programs@luxcenter.org.

A: Open Studio hours are available for adult students currently registered for 8-week intermediate/advanced ceramics sessions and printmaking classes. Please contact the Ceramics Center Manager for the most up-to-date listing for ceramics hours. Printmaking open studio is available on several Monday evenings a month. Contact programs@luxcenter.org for more information. Animals, children and/or guests are not permitted to attend open studio hours.

A: The LUX offers a variety of party options for a variety of ages and group sizes. Check out our parties and events page for details. 

A: There are numerous ways you can get involved with the LUX. To see all the opportunities and to fill out an application, visit the Artist Opportunities section of the website or contact us at info@luxcenter.org. If you are interested in becoming a board member and helping the LUX fulfill its mission, you can contact the Executive Director.

A: Any person, corporation, business, etc. can sponsor any upcoming exhibition by contacting the Executive Director. He will provide you with all of the information and specifics that you may need.