Q: Does the LUX charge for gallery admission?
A: LUX Center for the Arts is always free and open to the public. Our hours are located on the right hand side of our website, and you can stop by anytime and enjoy the many works we have on display in both our galleries and our gift shop.  On the First Friday of every month, you can come in between 5-8 p.m. and enjoy the new shows featured in our East Gallery, West Gallery, the Wake Student Gallery, the LUX Print Collection Gallery, and frequently our Community Gallery. At our First Friday events, you can chat with other appreciators of the arts, and enjoy beverages and snacks while you explore our galleries.

Q: I have a piece of art that might be worth something…do you do appraisals?
A:  Unfortunately, no.

Q: How can I get my artwork on display at the LUX?
A: You need to submit a proposal for our Exhibitions and Sales Director and Exhibitions Committee to review.  Follow the guidelines under the submissions page on our website. Please do not bring your artwork into the LUX.  If you would like to arrange a meeting, or have additional questions, please contact our Exhibition and Gallery Shop Director Katelyn Farneth.

Q: What is your return policy?
A: A return can be made within 10 days of purchase date, given it is in original condition.  We do not issue cash refunds, but a LUX Center credit will be issued, and must be authorized by a LUX Center staff.

Q: How can I become more involved with the LUX? Are there specific requirements?
A: There are numerous ways you can get involved with the LUX. To see all the opportunities and tp fill out an application, visit the Volunteer section of the website or contact Joslyn Schmutte. If you are interested in becoming a board member and helping the LUX fulfill its mission, you can contact Executive Director Susan McIntosh Kriz. If you would like to become a member (we would love to have you on board with us!) please contact Associate Director Joe Shaw.

Q: How does my business or corporation sponsor an upcoming exhibition, special event, or education programming?
A: Any person, corporation, business, etc. can sponsor any upcoming exhibition by contacting Associate Director Joe Shaw. He will provide you with all of the information and specifics that you may need.

Q: When the Art Van deLUX goes to schools or private parties, do the activities take place inside the van?
A: No, they do not. The LUX Art Van travels to low-income schools, St. Elizabeths, Youth Services Center and so many more places with all of the supplies that are necessary for that certain class, workshop or activity. The space provided to us is the space that we use to carry out our lesson plans or activities.

Q: How do I register for classes?
A: By mail, by phone or online. Registration deadline is noon the day prior to the class start date. Classes are filled on a first come, first served basis. Due to increased demand for classes, full payment must be made at the time of registration.

Q: Do you offer scholarships?
A: Yes, download a scholarship application here.

Q: What classes are offered?
A: Check out our current class listing online or sign up for our newsletter and look for it in your mailbox soon!

Q: Do you offer private lessons?
A: Yes, they cost $25 an hour and can be scheduled at your convenience. $10 an hour for each additional student participating. Contact the Director of Education to schedule private lessons.

Q: Can I have a private party at the LUX?
A: The LUX offers 2 hour parties with a 1 1/2 hour artist-led project and 1/2 hour to enjoy cake and gifts on your own. Parties start at $150 for 8 participants with all materials included, $18 for each additional participant.  Contact our Director of Education Lindsey Clausen for scheduling details.

Q: Can I switch classes after I register?
A: We will attempt to accommodate your request, but it may not always be possible. However, if the class you want to switch is more expensive the difference will need to be paid.

Q: What is your policy on student behavior?
A: LUX Center reserves the right to expel students for disruptive or unsafe behavior.

Q: Can students with special needs enroll in classes?
A: Yes, we can make reasonable accommodations for most students. However, if constant one-on-one assistance is required, the student’s family will need to provide a helper.

Q: What are the open studio hours?
A: Contact the Director of Education for the most up-to-date listing. Typically the studios are open 11 a.m.-5 p.m. Tuesday-Friday. All adult students have access to their designated studios throughout the duration of their class. Open hours are posted in the ceramics studio every three weeks. Animals, children and/or guests are not permitted to attend open hours.

Q: When will know if my clay/glass projects are ready for pickup?
A: You should receive an email within 2 weeks of the class. If for some reason you do not receive an email, call us at 402-466-8692.

Q: Are the glazes you use on pottery food safe?
A: All LUX Center ceramic glazes are food safe. Most projects can also be microwaved and washed in a dishwasher. However, doing so may shorten the lifespan of your project.

Q: My plans changed, can I get a refund?
A: Credits or refunds, minus a $10 processing fee, will be issued if a student withdraws at least a week prior to the start date of a class. No refunds or credits will be issued if enrollment is withdrawn after that time. Membership fees are non-refundable. Full tuition refunds or credits will be issued if a class is canceled by LUX

Q: Will you schedule a make-up class if there is bad weather?
A: If a class is canceled due to inclement weather or other variables, a make-up class is scheduled. If a student is unable to attend a class meeting for any reason, LUX is not responsible for providing make-up classes. Individual instructors may be willing to hold a make-up class or have a student attend a class during the following session.

Q: What time should I arrive at class?
A: Children should arrive no more than 5 minutes before the start of class. The parent/guardian must accompany the child to his/her designated studio. Please use the West studio entrance. Pick your child up promptly at the end of class. The parent/guardian must pick up the child from his/her studio. In case of an emergency, please notify the LUX at 402-466-8692.