Q: Does the LUX charge for gallery admission?
A: LUX Center for the Arts is always free and open to the public. Our hours are located on the right hand side of our website, and you can stop by anytime and enjoy the many works we have on display in both our galleries and our gift shop.  On the First Friday of every month, you can come in between 5-8 p.m. and enjoy the new shows featured in our East Gallery, West Gallery, the Wake Student Gallery, the LUX Print Collection Gallery, and frequently our Community Gallery. At our First Friday events, you can chat with other appreciators of the arts, and enjoy beverages and snacks while you explore our galleries.

Q: I have a piece of art that might be worth something…do you do appraisals?
A:  Unfortunately, no.

Q: Where can I find information on your Spring/Summer camps for kids?
A:  An extensive camp-specific FAQ can be found at LUXcenter.org/camps.

Q: How can I get my artwork on display at the LUX?
A: You need to submit a proposal for our Exhibitions and Sales Director and Exhibitions Committee to review. Please do not bring your artwork into the LUX.  If you would like to arrange a meeting, or have additional questions, please contact the Exhibition and Gallery Shop Director.

Q: What is your return policy?
A: A return can be made within 10 days of purchase date, given it is in original condition.  We do not issue cash refunds, but a LUX Center credit will be issued, and must be authorized by a LUX Center staff.

Q: How can I become more involved with the LUX? Are there specific requirements?
A: There are numerous ways you can get involved with the LUX. To see all the opportunities and to fill out an application, visit the Artist Opportunities section of the website or contact us at info@luxcenter.org. If you are interested in becoming a board member and helping the LUX fulfill its mission, you can contact the Executive Director. If you would like to become a member (we would love to have you on board with us!) please contact the Associate Director.

Q: How does my business or corporation sponsor an upcoming exhibition, special event, or education programming?
A: Any person, corporation, business, etc. can sponsor any upcoming exhibition by contacting the Executive Director. He will provide you with all of the information and specifics that you may need.

Q: How do I register for classes?
A: The easiset way is to register online at LUXcenter.org/programs. Classes are filled on a first come, first served basis. Due to increased demand for classes, full payment must be made at the time of registration.

Q: Do you offer scholarships or class discounts?
A: Yes, check out this page for details on Tuition Assistance & Accessibility. 

Q: What classes are offered?
A: Check out our current class listing online or sign up for our newsletter and look for it in your mailbox soon!

Q: Do you offer private lessons?
A: Private lessons are offered during the fall, winter and spring and are based on instructor availability. Lessons cost $35 an hour and can be scheduled at time convenient for both you and the instructor. Lessons are sold in sets of 4 and there is an additional $10 an hour for each additional student participating. Fill out our online lesson request form and a staff member will be in touch soon.

Q: Can I have a private party at the LUX?
A: The LUX offers a variety of party options for a variety of ages and group sizes. Check out our parties and events page for details. 

Q: Can I switch classes after I register?
A: We will attempt to accommodate your request, but it may not always be possible. If the class you want to switch to is more expensive the difference will need to be paid. Email programs@luxcenter.org with your transfer request.

Q: What is your policy on student behavior?
A: LUX Center reserves the right to expel students for disruptive or unsafe behavior.

Q: Can students with special needs enroll in classes?
A: Yes, with advance notice we are able to make reasonable accommodations for most students. Please email programs@luxcenter.org in advance of the class start date with any accommodation requests. If one-on-one assistance is required, the student’s family will need to provide a helper and notify the Department of Learning & Engagement at programs@luxcenter.org upon registration.

Q: Do you offer open studio hours?
A: Open Studio hours are available for adult students currently registered for 8-week intermediate/advanced ceramics sessions and printmaking classes. Please contact the Ceramics Center Manager for the most up-to-date listing for ceramics hours. Printmaking open studio is available on several Monday evenings a month. Contact programs@luxcenter.org for more information. Animals, children and/or guests are not permitted to attend open studio hours.

Q: When will I know if my clay/glass projects are ready for pickup?
A: Projects are typically ready two weeks after the last day of class. You should receive a project pick up card on your last day of class stating the date your projects will be ready. LUX Staff does not call or email regarding project pick up. If you have any questions, please call us at 402-466-8692 ext. 2 or email us at programs@luxcenter.org.

Q: Are the glazes you use on pottery food safe?
A: All LUX Center ceramic glazes are food safe. Most projects can also be microwaved and washed in a dishwasher. However, doing so may shorten the lifespan of your project.

Q: My plans changed, can I get a refund?
A: Credits or refunds, minus a 5% processing fee, will be issued if enrollment is withdrawn at least two weeks prior to the start date of a class. A full class credit will be issued if enrollment is withdrawn less than two weeks prior to the start date of a class. Class credits are valid for six (6) months. No refunds or credits will be issued if enrollment is withdrawn after the start date of a class. Full tuition refunds or credits will be issued if a class is canceled by the LUX. If you have any questions, please call us at 402-466-8692 ext. 2 or email us at programs@luxcenter.org.

Q: Will you schedule a make-up class if there is bad weather?
A: If a class is canceled due to inclement weather or other variables, every attempt will be made to schedule a make-up class. If a student is unable to attend a class meeting for any reason, the LUX is not responsible for providing make-up classes.

Q: What time should I arrive for class?
A: Students should arrive no more than 5 minutes before the start of class. For children ages 5-12, the parent/guardian must accompany the child to their designated studio for drop off and pick up. Children must be picked up promptly at the end of class. Late pick ups are subject to an additional fee. In case of an emergency, please notify the LUX at 402-466-8692 ext. 2.